Sesam Street 323b, 4010, Norway

We’re open Monday – Friday, 8 a.m. – 7:30 p.m. EST

Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Online Shop?

For India it is around 60 Rs for small products and 100 Rs for Big Products. For US customers it is around 12 dollars per Piece.

Which payment methods are accepted in the Online Shop?

For INR we accept all payment methods via Razor Pay. For USD transactions payments are accepted via Paypal

How long will delivery take?

Delivery takes around 4 days from the date of dispatch

How secure is shopping in the Online Shop? Is my data protected?

We neither use or store any of your payment information plus we maintain highest level of Security protocols for other data. Payments are handled directly by Paypal and Razorpay on their platforms. We only pass them the order numbers and they return us the success or failure of the transaction. So it is absolutely safe.

What exactly happens after ordering?

for customized products watch out for our mail where we shall ask for measurements or the customization. Ready to ship products will be shipped immediately and tracking number shared.

Do I receive an invoice for my order?

We will electronically share the invoice and also one physical copy is shared along the package.

Send us an email